Artwork Disclaimer & Policy

At Award Master, we strive to create custom designs that meet your needs and exceed expectations. Please carefully review our artwork policy below for details about our design process, fees, and submission guidelines.

Our designers are available to help you create artwork for any of our custom awards and printing products. Artwork services are subject to an artwork fee, which starts at $25 and varies depending on the complexity of the design. If you wish to include a logo on your product and provide it in vector format, we will waive the artwork fee. If you do not have a vectorized logo but have a digital version, our designers can convert it into a vector format for a one-time setup fee of $35. Please note, this setup fee does not include access to the vectorized logo. Should you wish to receive the vector file for your own use, there is a logo release fee of $175.

Customers are welcome to submit print-ready artwork for production. However, please note that any artwork designed and provided by the customer will be printed as submitted. Our designers will not modify or adjust customer-submitted designs, so it is important to ensure that your artwork is to scale, free of pixelation, and meets your quality standards. If the final product does not meet expectations due to submitted artwork quality, the responsibility for replacement lies with the customer.

For all standard award designs, the overall layout and typesetting will be managed by our professional staff to ensure the highest quality result. If you have specific font preferences, please provide the font name when submitting your request. For customers with a brand guide, we encourage you to share it with us so we can design your products to align with your brand identity.

We are committed to delivering exceptional products and are here to assist with any questions or special requests. For inquiries, please contact our team at sales@awardmaster.com.

What is a Vectorized Logo?

A vectorized logo is a digital graphic created using mathematical equations rather than individual pixels, allowing it to be resized infinitely without losing quality. This makes vector files ideal for printing on various materials, from small items like business cards to large-scale banners or signage, as they remain crisp and clear at any size.

Common file types for vectorized logos include:

1. .AI (Adobe Illustrator)
2. .EPS (Encapsulated PostScript)
3. .SVG (Scalable Vector Graphics)
4. .PDF (Portable Document Format) – when saved as a vector file

These files are different from raster files, such as .JPG, .PNG, or .GIF, which are pixel-based and can become blurry or pixelated when scaled up. If you are unsure whether your logo is in vector format, our team can help verify it or convert your logo into a vector file for a small fee.