Awardmaster is located in Lafayette, Louisiana and proudly serves customers throughout Acadiana and across the United States. Many of our customers visit us locally for awards, engraving, signage, and personalized gifts, while others place orders remotely and have them shipped directly to their location. Our team regularly works with businesses, schools, nonprofits, and organizations throughout Lafayette and the surrounding Acadiana region, and we also ship custom awards, signage, and personalized products nationwide. Whether you are local or ordering from another state, Awardmaster is happy to help design and produce custom awards and branded products for your event or organization.

Awardmaster stands out because we combine custom design expertise with in-house production to create truly unique recognition pieces. Unlike many award companies that rely only on catalog items, our team regularly designs fully custom awards, signage, and personalized products tailored to each customer’s brand, event, or recognition program. Our in-house graphic design team and production equipment allow us to offer a wide range of services including custom acrylic awards, engraving, UV printing, sand etching, signage, and personalized gifts. This gives us the flexibility to create everything from a single personalized item to large-scale corporate recognition programs. Because design and production are handled under one roof, we are able to maintain quality control, offer creative solutions, and help bring our customers’ ideas to life in ways that standard award suppliers often cannot.

Awardmaster offers a wide variety of awards to fit every style, occasion, and budget. Our selection includes custom acrylic awards, glass awards, crystal awards, traditional trophies, plaques, and corporate recognition awards designed for businesses, schools, nonprofits, and special events. We specialize in both fully custom-designed awards and high-quality standard options, allowing us to create recognition pieces that match your branding, event theme, and presentation goals. Whether you need a single award or a large quantity, our team can recommend options that fit your needs. We work with budgets of all sizes, helping customers find award solutions that balance quality, design, and cost while still creating something meaningful and memorable.

While custom awards are a big part of what we do, Awardmaster offers a wide range of custom products and services for businesses, organizations, schools, and events. In addition to awards and trophies, we provide engraving, custom signage, large-format printing, promotional items, personalized gifts, and branded products. Our in-house capabilities allow us to produce items such as UV printed signs, wall graphics, plaques, name badges, drinkware, cutting boards, corporate recognition pieces, and event gifts. Many of our customers also work with us for corporate branding, employee recognition programs, event signage, and custom-designed products that incorporate their logos and colors. Because our design and production are handled in-house, we’re able to help bring creative ideas to life and produce unique items that go far beyond traditional awards.

rdering custom awards from Awardmaster is simple. Start by contacting our team with your project details, such as the type of award you’re looking for, quantity, event date, logo or artwork, and any personalization information (names, titles, etc.). Our team will review the information and provide product recommendations, pricing, and a design proof for approval before production begins. Once the artwork is approved, your order will move into production and be completed according to the agreed turnaround time. If you’re looking for inspiration or ideas, you can also browse examples of our custom awards on our website and share any styles you like with our team. We’re happy to help guide you through the process and create an award that fits your event perfectly.

While we’re always happy to help over the phone, we do require engraving details to be submitted in writing (email or online) to ensure accuracy. This helps prevent spelling errors, incorrect dates, or other details that could delay your order. Submitting your engraving information in writing also allows our team to quickly move your order into the proofing and production process, helping us complete your order as efficiently as possible. If you have questions while preparing your engraving details, our team is always happy to guide you through the process.

Most orders cannot be completed while you wait. Even simple engraving and personalization require design setup, proofing, and production time to ensure accuracy and quality. Items that are in stock at our store can often be completed faster than items that must be special ordered. If you need something quickly, we do offer rush services for same-day or next-day completion depending on the job and our production schedule. Please note that rush charges and expedited shipping fees (UPS or USPS) may apply for orders that need to be completed or delivered quickly.

We accept Visa, MasterCard, American Express, Discover, cash, and business or personal checks. We also offer approved open accounts for commercial businesses and select customers. Please note that a 4% service fee applies to all credit card payments. This fee helps offset the increasing processing costs associated with credit card transactions and rewards programs. If you have questions about payment options or setting up an open account, our team is happy to help.

Yes. Our in-house graphic design team can create professional artwork based on a rough sketch, concept, or description. We regularly help customers turn simple ideas into polished designs ready for engraving, printing, or signage. Please note that setup and artwork fees may apply, depending on the complexity of the design and the amount of artwork preparation required. Our team will review your project and let you know the cost before beginning any design work.

Yes. Open charge accounts are available for qualified customers after completing our credit application and receiving approval. To establish a payment history, we require payment on your first two orders before an open account can be activated. Once approved, your account will allow you to place orders and be invoiced according to the agreed payment terms. If you’re interested in setting up an account, our team will be happy to provide the credit application and answer any questions.

We accept a variety of common artwork file types, including .PDF, .JPG, .PLT, .CPT, .AI, and .CDR files. These formats allow our team to prepare artwork for engraving, printing, cutting, and other production processes. For the best results, vector files such as .AI, .CDR, or .PDF are preferred because they allow artwork to be resized without losing quality. If you’re unsure whether your file will work, feel free to contact our team and we’ll be happy to review it with you.

Vector artwork is a type of graphic file made from lines and curves instead of pixels, which allows the design to be resized without losing quality. This makes vector files ideal for engraving, laser cutting, printing, and other production methods because they produce the cleanest and most precise results. Whenever possible, we recommend providing logos or artwork in vector formats such as .AI, .CDR, or vector-based .PDF files. These allow our production team to work more efficiently and ensure the best possible engraving or print quality on your awards, signage, or personalized items. If you only have a non-vector file (such as a JPG or PNG), we can usually convert it to vector format for a $40 artwork conversion fee. For more details about artwork preparation and file requirements, please visit our Artwork Requirements page on our website.

Proof timing depends on whether your order is rush production or standard turnaround. For rush orders, you can typically expect to receive your proof within 48 hours. For standard orders, please allow 3–5 business days for your proof to be prepared and sent. To ensure accuracy and customer satisfaction, most personalized and engraved orders require proof approval before production begins. We will not proceed with engraving or production until we receive your approval. To help keep your order on schedule, we ask customers to review and respond to proof emails within 24 hours whenever possible. Delayed approvals may affect your completion or shipping date, and expedited shipping may be required at the customer’s expense if a deadline must still be met.

Most orders are completed within 5–7 business days after artwork approval. During busier seasons, production times may extend to 7–10 business days depending on order volume and the complexity of the project. Our team is always striving to exceed your expectations and complete orders as quickly as possible, and many projects are finished sooner than the estimated timeframe. If you need your order by a specific date or deadline, please let us know when placing your order. We can often accommodate rush requests depending on our production schedule and will do our best to meet your timeline.

Awardmaster focuses on creating custom, high-quality products rather than mass-producing generic items. Unlike some companies that rely on pre-made templates and stock inventory, we take the time to ensure your order is designed, personalized, and produced exactly the way you want it. Most orders go through our proofing process, allowing you to review and approve the design before production begins. This extra step helps ensure names, logos, dates, and artwork are accurate and gives you confidence that the finished product will meet your expectations. To keep costs competitive and provide a wider range of options, we also maintain a limited inventory and order many materials specifically for customer projects. This allows us to offer more customization without the added overhead of stocking large quantities of products that may never be used. While our standard turnaround time is designed to prioritize quality and accuracy, we understand that deadlines happen. Awardmaster can accommodate rush orders for many projects, and we encourage customers to let us know their event date or deadline when placing an order. Our team will always do everything possible to meet your timeline while delivering a product you'll be proud to present.

Yes, we do offer color fill options for etched glass and crystal awards. Color filling can highlight engraved areas and add contrast to certain designs. That said, many customers prefer the classic sand-etched frosted look, which showcases the natural beauty and elegance of glass and crystal and is often considered the most timeless presentation. Another option to consider is UV printing, which allows for full-color logos, graphics, and gradients to be printed directly onto certain award materials for a more vibrant and modern look. If you are interested in color fill or UV printing, please contact our customer service team to discuss available options and any additional charges that may apply.

Yes! Custom awards are one of our specialties. Our team regularly designs and produces fully customized awards that reflect your organization’s branding, event theme, or recognition program. We can create awards in a wide range of materials including acrylic, glass, crystal, wood, and metal, with options for unique shapes, layered designs, UV printing, engraving, and specialty finishes. Many of our custom acrylic awards are designed from scratch to incorporate logos, colors, and creative elements that make the award truly one-of-a-kind. Our in-house graphic design and production team will work with you to turn your idea, sketch, or inspiration into a finished award that stands out from standard catalog options. To see examples of what’s possible, visit our Custom Acrylic Awards page on our website for inspiration and design ideas.

No, most of our awards and personalized items can be ordered with no minimum quantity, so you are welcome to order just one piece if needed. However, minimum quantities may apply to certain custom designs or promotional items, depending on the product, materials, or production method required. These minimums are determined on a project-by-project basis. If you have a specific item or custom project in mind, our team will be happy to review the details and let you know if any minimum order requirements apply.

Yes. We can send you a secure, personalized payment link that allows you to pay your invoice online using a credit card. If you would like to pay online, simply contact our team and we will send the secure payment link to your email so you can complete your payment quickly and safely.

Awardmaster reserves the right to grant Net 30 payment terms. If you are granted payment terms, you agree that if you are late paying your invoice, a 1.5% per month (18% per annum) finance charge or the maximum charge permitted by law may be assessed against all accounts with past due balances. You agree to pay all the company's reasonable attorney's fees and all collection agency fees incurred in the collection of any amount owed hereunder and not paid when due.

To place an order with Awardmaster, we recommend providing a few key details to help us prepare your design and pricing quickly and accurately. Please include the name of the person placing the order, along with the company, school, or organization name (if applicable). Let us know whether this is a new order or a reorder, and if it’s a reorder, provide any previous order details if available. You should also provide the award wording or personalization details, including names, titles, and dates exactly as they should appear. If your award includes a logo, please send it in a vector format such as .AI, .CDR, or vector PDF whenever possible. Additional helpful details include the quantity needed, event date, preferred award style, and any budget guidelines. Providing complete information upfront helps Awardmaster move your order into design and production more quickly, ensuring your awards are completed accurately and on time.

Yes, Awardmaster can engrave and personalize many customer-supplied items. We regularly engrave items such as drinkware, cutting boards, knives, gifts, plaques, keepsakes, and other specialty products. Because materials, coatings, and manufacturing processes vary, not every item is suitable for engraving or personalization. Our team will evaluate your item and recommend the best method, whether that's laser engraving, sand etching, UV printing, or another process. Please note that all customer-supplied items require a signed waiver of liability prior to production. While we take every precaution to handle your item with care, there are risks associated with engraving and personalization that are beyond our control, including material defects, coatings, manufacturing inconsistencies, or unexpected reactions during the engraving process. By signing the waiver, the customer acknowledges and accepts these risks. If you're unsure whether your item can be personalized, simply bring it by our showroom or contact our team with photos, and we'll be happy to review it.

Awardmaster creates a wide variety of custom signs for businesses, schools, organizations, events, and industrial applications. Our signage solutions include indoor and outdoor signs, acrylic signs, metal signs, wall graphics, banners, directional signage, donor recognition displays, construction signs, event signage, yard signs, window graphics, decals, and vehicle or trailer graphics. Our in-house design and production team can help with everything from a simple sign to a complete branding package for your office, storefront, facility, or event. We work with a variety of materials and production methods to create signage that is both durable and visually impactful. Whether you need a single sign, a large quantity of event signage, or a comprehensive branding project, Awardmaster serves customers throughout Lafayette, Acadiana, and across the United States with custom signage solutions designed to fit your goals, timeline, and budget.

We take great care to ensure accuracy on every order and have internal processes in place to engrave exactly what is approved on your final proof. However, if your award arrives engraved differently than the artwork you approved, we will remake and replace the award at no cost to you and work to have the corrected item ready before your event whenever possible. If the error is due to information provided incorrectly by the customer, we are still happy to help. In those cases, we offer a 20% courtesy discount to remake the award, and any expedited shipping required to meet your deadline would be the responsibility of the client.

Yes, we can provide a pre-production proof before your order is placed. A $50 pre-production proof fee is required and must be paid before the proof is sent (even for customers on payment terms). If you move forward with the order and no additional proofing is needed, the full $50 will be applied toward your order total. If additional proofing is required (such as design changes or adding names), $25 will be applied toward the order. This policy helps cover the time of our graphic design team, as we’ve unfortunately had instances where designs were used elsewhere after being created. Please note: This policy does not apply to large graphic design projects such as vehicle or trailer wraps. For larger projects, a full design fee is required and is non-refundable.

Yes, we can drop ship awards to multiple locations for you. Standard shipping and handling charges will apply for each destination. To make the process easier, we recommend providing the shipping addresses in an Excel spreadsheet whenever possible, or you may supply pre-prepared shipping labels. If you have inserts, notes, or additional materials that need to be included with the shipments, we are happy to add them at no additional charge.